Tuesday, November 30, 2010

Leaking Irony

While I work on more extended analysis of the WikiLeaks situation (among other things the obvious connection to my work on how geometries of information sharing are co-constitutive of social relationships and statuses), a small irony must be noted.

Apparently, several news organizations have had the material recently made public since August.  Editors and reporters have been meeting in secret to develop protocols about what would be reported, when, and how.  Fortunately for their work, it appears that these journalists managed to do all of this while maintaining the kind of secrecy necessary for them to be able to process the information and to consider its meaning and its implications out of public view.  The public, media, and official reaction of the last few days make clear why this secrecy was necessary.

One thing that would be interesting to hear a story on would be what measures were taken to ensure the security of the process.  What sorts of technological tools were employed?  What sorts of social tools?  Did participants have to sign confidentiality agreements?   What prevented a rogue reporter from reporting on the reporters reporting?

Friday, November 12, 2010

Work Slowdown in Soc of Info

Readers,

Have been swamped with teaching and administrative work of late, and trying to spend two days a week at the Center for Advanced Study in the Behavioral Sciences has me on a slow blogging output these days.

Am working on pieces on forms (the kind you fill out) as rationalizing filters and "information interaction protocols," the assumptions behind pending online-privacy proposals (from Commerce and FTC), the soc of info implications of the story of the CIA official knew that a Jordanian contact was a problem (a la double agent -- he later blew himself up at a remote CIA location), and what it means when we make moral judgments about people's ignorance of some thing (as in, "she didn't even know what hip-hop was!").

Meanwhile, thanks for reading. Would love to read any comments you might have -- are there there?

Cheers,

Dan

Sunday, October 17, 2010

Peer to Peer Education: Can Students Teach One Another?

One of society's major "information institutions" is, of course, the university (and colleges, too). In these institutions information is generated, classified, evaluated, sanctioned, organized, and systematically disseminated.

There are lots of interesting experiments going on in and around the university connected with its various fundamental information functions (e.g., opentextbook.org, wikibooks, OpenCourseWare, and, of course, all manner of distance learning). Each of these experiments plays with changing how we think about one piece of the education equation.

I've just come across one that takes the university itself out of the picture: The Peer 2 Peer University (P2PU). P2PU is structured as an online community of open study groups whose members engage one another in short university-level courses. Their model is to connect open educational resources and small groups of motivated learners. P2PU supports the endeavor with a course infrastructure that facilitates course design by an "organizer," interaction among participants, access to materials, and methods for recognition of students' and tutors' work. Initially focused on more technical skills, the organization seems very committed to making sure that P2PU is an ongoing, distributed research project on the topic of new ways to organize learning.

The video below is a bit amateurish on the production side, but gives some idea of the why and the how behind P2PU. The project also maintains a wiki that gives you a sense of how they do what they do.

Peer 2 Peer University 2010 from P2P University on Vimeo.

Monday, August 9, 2010

Do Organizations that 'Fess Up Do Better?

Geoffrey W. McCarthy, a retired chief medical officer for the V.A., wrote, in a letter to the NYT on 9 August in response to an article on radiation overdoses in medical tests about two approaches to how organizations manage information about organizational errors. He notes that the issue illustrates the contradictions between "risk management" and "patient (or passenger or client or consumer) safety."

He notes that the risk manager will say "don't disclose" and "don't apologize" because these could put the organization at legal or financial risk. A culture of safety and organizational improvement, though, would say "fully disclose," not because it will help the patient, but because it is a necessary component of organizational change. The organization has to admit the error if is going to avoid repeating it, he asserts.

This suggests a number of sociology of information connections, but we'll deal with just one here. This example points to an alternative to the conventional economic analysis of the value of information. The usual approach is to "price" the information in terms of who controls it and who could do what with it (akin to the risk manager's thinking above). But here we see a process value -- the organization itself might change if it discloses the information (independent, perhaps, of the conventional value of disclosure or non-disclosure). One could even imagine an alternative pricing scheme that says "sure, Mr. X might sue us, but by disclosing the information we are more likely to improve our systems in a manner that lets us avoid this mistake in the future (along with the risk it poses to us and the costs it might impose on society). Why pour resources into hiding the truth rather than into using the information to effect change?

One rebuttal to this says that an organization can do both, and maybe so. Another would say that this is just mathematically equivalent to what would happen in litigation (perhaps through punitive damages).

But I think that Mr. McCarthy is onto something in terms of "information behaviors." There are, I expect, a whole bunch of "internal externalities" associated with what we decide to do with information. In other places I've examined the relational implications of information behavior. This points to another family of effects: organizational. More to come on this.

Information and Educational Assessment I

In a letter to the NYT about an article on radiation overdoses, George Lantos writes:

My stroke neurologists and I have decided that if treatment does not yet depend on the results, these tests should not be done outside the context of a clinical trial, no matter how beautiful and informative the images are. At our center, we have therefore not jumped on the bandwagon of routine CT perfusion tests in the setting of acute stroke, possibly sparing our patients the complications mentioned.

This raises an important, if nearly banal, point: if you don't have an action decision that depends on a piece of information, don't spend resources (or run risks) to obtain the information.  The exception, as he suggests, is when you are doing basic science of some sort.

Now consider, for a moment, the practice of "assessment" in contemporary higher education.  An industry has built up around the idea of measuring educational outcomes in which a phenomenal amount of energy (and grief) is invested to produce information that is (1) of dubious validity and (2) does not, in general, have a well articulated relationship to decisions.

Now the folks who work in the assessment industry are all about "evidence based change," but they naively expect that they can, a priori, figure out what information will be useful for this purpose.


They fetishize the idea of "closing the loop" -- bringing assessment information to bear on curriculum decisions and practices -- but they confuse the means and the ends.  To show that we are really doing assessment we have to find a decision that can be based on the information that has been collected.  Not quite the "garbage can model of decision-making," but close.


Perhaps a better approach (and one that would demonstrate an appreciation of basic critical thinking skills) to improving higher education would be to START by identifying opportunities for making decisions about how things are done and THEN figuring out what information would allow us to make the right decision and THEN how we would best collect said information.  Such an approach would involve actually understanding both the educational process and the way educational organizations work.  My impression is that it is precisely a lack of understanding and interest in these things on the part of the assessment crowd that leads them to get the whole thing backwards.  Only time will tell whether these scientist-manqués manage to mediocritize higher education or not.

Thursday, July 29, 2010

Open Science : A Sociology of Information Topic par excellence

Conference at Berkeley this weekend on changing the way we think about scientific knowledge http://opensciencesummit.com.

From the conference website

Open Science Summit 2010: Updating the Social Contract for Science

July 29-31 International House Berkeley
Synthetic Biology, Gene Patents, Open Data, Open Access, Microfinance for Science, DIY science, DIY Biology, Alternative Funding for Science, Open Source Drugs, Patent Pools, Open Health/Medicine, Patient Advocacy for Innovation

"Ready for a rapid, radical reboot of the global innovation system for a truly free and open 21st century knowledge economy? Join us at the first Open Science Summit, an attempt to gather all stakeholders who want to liberate our scientific and technological commons to enable an new era of decentralized, distributed innovation to solve humanity's greatest challenges."

Tuesday, July 27, 2010

A Few Limits on Copyright

Until a few days ago, most of us did not know that the Digital Millenium Copyright Act of 1998 empowers/requires the Librarian of Congress to "determine whether there are any classes of works that will be subject to exemptions from the statute’s prohibition against circumvention of technology that effectively controls access to a copyrighted work" (U.S. Copyright Office 2010). But it does.

And here's what's changed as a result of James H. Billington's tri-ennial interpretation.

(1) College professors (in general) and students (in film and media studies, at least) can circumvent DVD security measures to include snippets of motion pictures into new works for the purpose of criticism or comment for educational purposes. A similar exemption exists for documentary filmmaking and noncommercial videos.

(2) You can hack programs on your phone if the purpose is to get programs you have legally obtained to work together. This is interpreted to mean you can "jailbreak" an iPhone and load non-Apple apps.

(3) You can hack programs on your phone if the purpose is connect it to a telecommunications network you are authorized to connect to. In other words, you can hack your Iphone so it works on Verizon.

(4) You can hack a video game you own if it's just for testing or fixing security flaws as long as you don't use the information you get from the process to help folks violate copyright.

Dongle
(5) If you own software that's protected by a dongle and you can't use it because the dongle is broken and no replacement available then you can hack the software to get around the dongle.

(6) If you have an ebook and all existing ebook editions disable read-aloud, then you can hack it to make it read-aloud. In other words, if the copyright owner doesn't offer to sell a read-aloud enabled version then you can break the controls that prevent read-aloud on a copy you own. Note that it seems that the publisher could offer for sale a million dollar read-aloud-enabled version to get around this. Presumably, the exception won't unravel retroactively -- the question will be was the read-aloud-enabled version available on the day you hacked the control.

Sources

U.S. Copyright Office. 2010. "Statement of the Librarian of Congress Relating to Section 1201 Rulemaking."

Wortham, Jenna. 2010. "In Ruling on iPhones, Apple Loses a Bit of Its Grip," New York Times July 26.